AI Transparency & Disclosure

Last updated: 18 March 2026

NOTICE: EU AI Act Compliance (Regulation (EU) 2024/1689)

This page provides required transparency disclosures for artificial intelligence systems offered by MYG Media SRL in compliance with the European Union Artificial Intelligence Act. All AI systems deployed are clearly labeled, their capabilities and limitations disclosed, and human oversight mechanisms in place.

1. AI Systems We Use

MYG Media SRL integrates artificial intelligence into multiple services and products. This page provides complete transparency about:

Which AI systems we use (third-party and custom)
How these systems work and their limitations
What data they process
Human oversight and control mechanisms
Your rights when interacting with AI

2. Third-Party AI Services

We integrate the following third-party AI systems to deliver our services. Important: MYG Media SRL does not control these systems and is not responsible for their outputs, errors, biases, or failures.

2.1 OpenAI (ChatGPT, GPT-4, GPT-3.5)

Provider: OpenAI, L.L.C. (San Francisco, USA)
Used In: Custom AI chatbots, ATLAS assistant, content generation, text analysis
How It Works: Large language model trained on internet text data. Generates human-like text responses based on input prompts.
Limitations: May produce factually incorrect information ("hallucinations"), biased outputs, or outdated information (training data cutoff). Cannot access real-time data unless explicitly provided.
Data Processing: Input prompts sent to OpenAI servers (USA). See OpenAI Privacy Policy
Accuracy: No accuracy guarantees. Users must validate all AI outputs.

2.2 Anthropic (Claude)

Provider: Anthropic PBC (San Francisco, USA)
Used In: Advanced reasoning tasks, content analysis, custom AI development
How It Works: Constitutional AI model designed for helpful, harmless, honest responses.
Limitations: Same limitations as GPT models - hallucinations, outdated training data, no real-time information access.
Data Processing: Input prompts sent to Anthropic servers (USA). See Anthropic Privacy Policy
Accuracy: No accuracy guarantees. Users must validate all AI outputs.

2.3 Google Gemini

Provider: Google LLC (USA)
Used In: Multimodal AI tasks (text, images, documents), analytics
How It Works: Multimodal AI model capable of processing text, images, and documents.
Limitations: Similar to other LLMs - hallucinations, biases, no guaranteed accuracy.
Data Processing: Processed by Google Cloud infrastructure. See Google Privacy Policy
Accuracy: No accuracy guarantees. Users must validate all AI outputs.

2.4 Integration Platforms

Make.com (Integromat): Workflow automation platform. Connects AI to CRMs, databases, communication tools.
Voiceflow: Conversation design platform. Creates AI chatbot logic and flows.
Telegram Bot API: Messaging platform for AI assistant deployment.
Voice AI Services: Third-party speech-to-text and text-to-speech providers (varies by project).

3. Custom Software vs. Third-Party Solutions

IMPORTANT: Variable Service Delivery

MYG Media SRL offers flexible implementation approaches based on client needs and budgets:

3.1 Custom Software Development

Proprietary code written specifically for your business
Full control over functionality and data processing
Custom AI training on your specific data
Higher cost, longer development time
Source code ownership negotiable per contract

3.2 Third-Party Service Integration

Integration of existing SaaS platforms and APIs
Faster deployment, lower cost
Subject to third-party terms, pricing, and availability
MYG Media SRL provides configuration, not underlying software
Third-party provider controls updates, features, uptime

3.3 Hybrid Approach (Most Common)

Custom logic and workflows built on top of third-party AI APIs. Example: Custom-built chatbot interface using OpenAI GPT-4 API for intelligence. You own the custom code, third-party provides AI capabilities.

4. High-Risk AI Systems

Trade Intelligence System - Potential High-Risk Classification

Our Trade Intelligence AI system assists with trade document validation and compliance checking. Under EU AI Act Article 6, systems that may impact:

Access to essential public or private services (trade/customs)
Legal/regulatory compliance decisions

may be classified as high-risk. In accordance with the AI Act:

Human Oversight: All Trade Intelligence outputs require human review before action
Not a Replacement for Professionals: AI assists; humans decide
Accuracy Monitoring: System accuracy tracked and reported quarterly
Bias Mitigation: Regular testing for discriminatory outputs
Right to Human Review: Users can request human expert review of any AI decision
Transparency: AI confidence scores shown for all outputs

⚠️ CRITICAL DISCLAIMER: Trade Intelligence AI is an ASSISTIVE TOOL ONLY. It does not provide legal, customs, or professional trade advice. All compliance decisions must be reviewed by qualified professionals (customs brokers, trade lawyers, compliance officers). MYG Media SRL accepts no liability for decisions made based solely on AI outputs without professional verification.

5. AI System Limitations

All AI systems, both third-party and custom-built, have inherent limitations:

5.1 Hallucinations (False Information)

AI language models can generate plausible-sounding but factually incorrect information. This occurs unpredictably and cannot be fully prevented. Users must verify all AI-generated content before use.

5.2 Training Data Cutoff

Large language models are trained on historical data with a cutoff date. They do not have access to real-time information, current events, or data beyond their training cutoff unless explicitly provided by users or through integrations.

5.3 Bias & Discrimination

AI models may exhibit biases present in their training data (gender, racial, cultural, linguistic). We implement bias detection and mitigation, but cannot guarantee bias-free outputs. Report discriminatory outputs immediately to max@myg-media.com.

5.4 No Guaranteed Accuracy

MYG Media SRL provides NO WARRANTY regarding AI output accuracy. While we strive for high quality:

AI may produce incorrect, incomplete, or misleading information
Accuracy varies depending on task complexity and input quality
Edge cases and novel scenarios may produce unreliable results
Third-party AI providers control model quality, not MYG Media SRL

6. Human Oversight & Control

All MYG Media SRL AI systems include human oversight mechanisms:

Human-in-the-Loop: Critical decisions require human approval
Override Capability: Humans can override or reject AI suggestions
Escalation Path: Uncertain AI outputs flagged for human review
Audit Trails: All AI interactions logged for review
Manual Fallback: Systems function without AI if needed
Emergency Stop: AI processing can be halted immediately

7. Your Rights When Interacting with AI

Under the EU AI Act and GDPR, you have the following rights:

Right to Know: Be informed when interacting with AI (not a human)
Right to Explanation: Understand how AI reached a decision about you
Right to Human Review: Request human review of any AI decision
Right to Opt-Out: Choose human-only interaction (where feasible)
Right to Challenge: Contest AI decisions that affect you
Right to Data Deletion: Request deletion of AI training data containing your information
Right to Complain: Lodge complaints with supervisory authorities

To exercise these rights, contact: max@myg-media.com

8. AI Training & Your Data

8.1 Third-Party AI Models

OpenAI, Anthropic, and Google have their own data policies:

OpenAI API: Data sent via API is NOT used for model training (as of March 2023 policy)
Anthropic Claude: Data retention policies vary by contract tier
Google Gemini: Enterprise customers can opt out of data retention

We configure these services with maximum privacy settings available. However, MYG Media SRL cannot control third-party data handling beyond their published policies.

8.2 Custom AI Training

When building custom AI systems:

Training data is isolated per client (not shared across projects)
Client data used for training only with explicit written consent
Training data retention periods specified in service agreement
Clients can request deletion of all training data at any time
No personally identifiable information (PII) used for training without anonymization

9. Reporting AI Issues

If you encounter any of the following, report immediately:

Discriminatory, biased, or offensive AI outputs
Factually incorrect information that could cause harm
Privacy violations (AI exposing other users' data)
Security vulnerabilities in AI systems
Unexpected or dangerous AI behavior

Report AI Issues:
Email: max@myg-media.com
Subject Line: "AI INCIDENT REPORT"
Include: Date, time, AI system used, description of issue, screenshot if possible

We investigate all AI incident reports within 48 hours and implement corrective measures as needed.

10. Updates to This Disclosure

This AI Transparency & Disclosure page is updated as we add new AI systems or change existing implementations. Material changes are announced via email to active clients and posted on our website for 30 days before taking effect.

11. Contact & Further Information

For questions about our AI systems, data processing, or to exercise your rights:

MYG Media SRL
AI Transparency Officer
Email: max@myg-media.com
Address: Bulevardul George Enescu, Nr. 23, Bloc G45, Scara B, Ap. 6, 720246 Suceava, Romania

Related Policies:
Privacy Policy | Terms & Conditions | Cookie Policy

This AI Transparency & Disclosure page complies with EU AI Act (Regulation (EU) 2024/1689), GDPR (Regulation EU 2016/679), and applicable Romanian law.