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Every unanswered call is a patient who books with the next practice down the street. Our AI dental phone agent answers 24/7, books appointments, and handles FAQs in German and English - so your front desk stops bleeding new patients to voicemail.
Front desks are busy by design. Staff are with patients, on another line, on a break, or simply gone for the day. So calls slip to voicemail - and most callers do not leave one. They ring the next practice that picks up. A dependable dental answering service closes that gap by making sure a real conversation happens every single time the phone rings.
One AI phone agent that handles the full front-desk call - from hello to a booked, confirmed appointment.
The AI dental phone agent picks up on the first rings - after hours, at lunch, during peak chairside time. Callers reach a calm, natural voice instead of voicemail, so you never miss a patient call.
It checks your real availability, offers open slots and books new patients straight into your calendar, then sends a confirmation. You set the rules for which treatments and times can be booked.
Existing patients can move or cancel an appointment over the phone, freeing the slot for someone else automatically. No callbacks, no front-desk back-and-forth.
Opening hours, location and parking, accepted insurance, price ranges, what to bring, how to prepare - the receptionist answers the routine questions that fill your phone line all day.
Multilingual by default. It greets and serves patients in German and switches to English when needed - the right fit for practices across Austria, Germany and Switzerland.
Dental emergencies and sensitive cases are recognised and escalated to your team or your on-call protocol, so a real person handles what truly needs one.
Honest ranges, not invented promises. The exact numbers depend on your call volume and new-patient value - estimate yours with the calculator below.
Patient calls are sensitive. Voice recordings count as special-category data under GDPR Article 9, and we treat them that way - EU data residency, encryption, strict retention, and the paperwork your practice needs for its own records of processing.
The questions practice owners ask us most often.
It is an AI dental phone agent that answers your practice phone instead of voicemail. It greets callers in a natural voice, books and reschedules appointments, answers common questions about hours, location, pricing ranges and treatments, and can hand urgent cases to your team. It works around the clock, so you never miss a patient call - including evenings, weekends and lunch breaks.
Yes. The receptionist is multilingual and handles calls in German and English, switching to match the caller. This matters for practices in Austria, Germany and Switzerland where patients expect to be greeted in German but you may also serve international or expat patients.
Yes. The AI connects to your practice calendar or booking system, offers real open slots, books new appointments, reschedules existing ones and can send confirmations. You keep full control of availability and rules - the AI only books within the times and treatment types you allow.
No. It works alongside them. The 24/7 dental reception layer catches overflow calls, after-hours enquiries and the calls your team simply cannot pick up while treating patients. Your staff stays focused on people in the chair instead of a ringing phone, and complex or sensitive cases are still routed to a human.
Yes. The service is built for Austrian and EU dental practices with GDPR-compliant data handling, EU data residency, encryption in transit and at rest, and clear retention limits. Voice recordings are treated as special-category data under GDPR Article 9 and processed only for delivering the service. We provide the documentation you need for your own records of processing.
Most practices are live within a couple of weeks. We map your call flows, FAQs, treatments and booking rules, connect your calendar, then test against real scenarios before the AI starts taking calls. You can begin with after-hours and overflow coverage and expand from there.
Tell us about your practice and we will map an AI receptionist around your call flows. Or estimate the upside first, or hear the live product handle a call.